Background
Values
in very general sense, is understood as individual factor. It is important to
deal general concept of values, types of formation of values, values and
behavior, organizational values, shared values, relevance of ethics and values
in business for the detail understanding of values in business in relation to
business ethics.
What are Values?
Values
are more associated with the individuals as ethics to the business (Fernando,
2014). Personal values are as the
desirable and objectives of an individual and or a group. A values is a view of
life and judgment of what is desirable that is very much part of a person's
personality and a group's morale.
Values & Business Ethics |
Personal
values are imbibed (swallowed) from parents, teachers and elders and as an
individual grows, values are adapted and refined in the light of new knowledge
and experiences.
How Values work in Organizations?
Within
an organization, values are planted and cultivated with the help of his
coordinates. It is by the founder-entrepreneur or a dominant chief executive
and they remain in some form, even long after that person's exit.
For
example if somebody asks to define 'Coke' the cold drinks. Obviously from the
manufacturer to the distributor will have a kind of feeling that they are a
part of a larger group which carries the name and prestige of Tatas and public
recognition of honesty and reliability as well as trustworthiness.
There
might be more indirect responses, which obviously are also called more
metaphysical. For example, there is an innate loyalty, a sharing of certain
beliefs. That they all feel a certain pride that they are somewhat different
from others. These certain values are founded and implanted by the founder of
the company.
There
are three things in business ethics. The first thing is the ethics in itself.
The second is business goals and techniques. The third factor is human ends.
All these aspects are arranged as business ethics operate as a system of values
relating business goals and techniques to meet specific human ends.
Here
it means dealing the needs and aspirations of individual as part of society. By
doing so, we are realizing the personal dignity of human beings.
In
this context, a leadership should work hard to inculcate personal values and
impart a sense of business ethics to the organizational members.
The
values and ethics in an organization in one hand shape the corporate culture
and dictate the way how politics and power will be used and on the other hand they
also the social responsibility of the organization.
Most
of the executives and his/her coordinates these days are in dilemma because
they have to decide whether to reconcile the pragmatic demands of work which
often degenerate to distortion of values and unethical business practices or to
listen to the call of their inner voice which somehow prevents from using
unethical means for achieving organizational goals.
This
confusion or dilemma stems from the fact that apparently the value system of the
organization has already been contaminated beyond redemption.
Some
analysts believe that this thing is acceptable and ethical in some particular
social context and time being.
Or
such things are justifiable because social development has going to be obsolete
(out of date).
Indian Unethical Context for Multinational Companies
For
example many multinational companies in India indulged in some undesirable
practices such as resorting to payment of speed money, bribery, use of
substandard inputs, evaluation of exercise duties and corporation taxes.
There
might be several reasons behind this. For example, those people who cannot do
such type of unethical activities in their home countries because they fear to
do so in their home countries where the penalties and fines are attached.
Another encouraging factor behind this is the dire need to make a profit in a
fiercely (violently) competitive environment also makes them indulge in such
malpractices.
We
can face corruption in industry which is a certainly a by-product of
degradation of values and ethics is also related to the inability of industry
to stand up to the flexible powers of a regulatory system designed and
administered by an unholy association of bureaucrats and politicians.
But
repeated observations have shown that excellent organizations-besides other
values-have explicit belief in, and recognition of the importance of the
organizations.
There
are many products which have international recognition and primarily
manufactured in India such as Infosys, Tata Steel, Asian Paints, Bajaj Auto and
Wipro etc has to provide the base trainings to its managers which could implant
and inculcate the desired values.
Various
challenges and problems such as lack of transparency, integrity and unfair presentation
of financial statements feeding top managements only with information they want
to hear, window dressing of balance sheets etc. They also manage like back dating
of contracts, manipulation of profit and loss of accounts, prevarication and
fudging of unexplainable and undue expenditures etc make the things and system
unethical.
Personal Values, Ethics and Business Strategies
Personal values and ethics are important for everybody. The top level managers with no
doubt custodian (guardian) for the vested economic power in the organization by
the society.
But
the tricky questions here is whether a manager can prevent his/her personal
interest and values from affecting business strategy formulation and
implementation is really considerable.
The
possible threat always is most of the managers often not guided by the company
values and policies or the directions of board and committee on what they are
expected to do but they engage in some activities and what they are guided by
their personal interest.
This
gives the birth of chaos and unsystematic business atmosphere where the right
connection among values, ethics and strategy is lost while running and managing
the businesses.
It
means businesspersons and entrepreneurs should take business decisions not only
in terms of purely economic reasons but on ethical and moral values and
standard they are supposed to follow.
Ethics
should perform the pivotal role in formulating both short term and long term
strategies of a business. Ethical consideration is imperative mainly before
profit making rather than after profit making to lead the business to the right
direction.
What is the difference between values and ethics?
Many
scholars tend to define and discriminate them in terms of part and whole. Value
is an aspect but ethics is a system.
More
specifically, values are personal in nature for example a belief in providing
customer satisfaction and being a god paymaster but ethics is a generalized
value system for example avoiding favoritism in recruitment and adopting fair
business practices.
Business
ethics simply provide the general guidelines which helps the management on how
to operate the entire business. Values unlike ethics although offer
alternatives to choose from. Values are different at the time of application
form one manager to another based on the context and time.
References
Timilsena (2021) Business Communication Platfom
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